Information: The heroine of this story. Just an ordinary girl, with a bit of a sharp tongue and quick temper. On a typical Sunday she goes shopping at a local mall, and steps into a world of nightmares. Terrified of the bizarre situation she finds herself in, she nonetheless has the courage to fight back.
Information: A mysterious woman who Heather meets in the distorted shopping mall. She slips through the darkness, leaving behind words fraught with hidden meaning. Could there be some kind of connection between her and the strange apparitions that menace Heather?
Information: A middle-aged detective. For some unknown reason he is following Heather through the mall. Will he prove to be an ally to Heather? Or is he her enemy
Information: his mysterious man seems to know Claudia, and seems to have dealt with her in the past, yet he seems to openly disapprove of her. Is he really on Heather’s side?